Privacy Policy

Purple Medical Clinic

1. Introduction

Purple Medical Clinic ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect personal information when you visit our website. We process personal data in accordance with the UK GDPR and the Data Protection Act 2018. This policy applies to visitors of the website: https://purplemedicalclinic.co.uk

2. Information We Collect

We may collect and process the following information:

Information you provide to us

Name
Email address
Telephone number
Any information you include in contact forms or email enquiries

Technical information

When you visit our website, some basic technical information may be collected automatically by the web server, including:

IP address
Browser type
Device type
Pages visited

This information is used only for website operation and security purposes.

3. How We Use Your Information

We use your personal information to:

Respond to enquiries or appointment requests
Provide information about our services
Maintain and improve our website
Ensure the security and proper functioning of our website

We only process personal data where there is a lawful basis under UK GDPR, including:

Legitimate interests (responding to enquiries)
Consent (if you voluntarily provide information)

4. Cookies

Our website uses only essential or functional cookies required for the website to operate correctly.

These cookies:

Enable basic website functionality
Do not track users for marketing
Do not collect personal data for advertising

We do not use analytics, advertising, or tracking cookies.

Cookies are used in compliance with the Privacy and Electronic Communications Regulations (PECR).

You can configure your browser to refuse cookies if you prefer.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information only when necessary with:

Website hosting providers
IT service providers supporting the website

These providers are required to keep your information secure and confidential.

6. Data Security

We take reasonable technical and organisational measures to protect personal information from loss, misuse, or unauthorised access. However, no internet transmission is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

Respond to enquiries
Fulfil the purpose for which it was collected
Meet legal or regulatory obligations

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal data
Object to or restrict certain types of processing

To exercise these rights, please contact us using the details below.

9. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. Website: https://ico.org.uk

10. Changes to This Policy

We may update this privacy policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.